You paste or upload AI-generated text, upload the document(s) it's supposed to be based on, and DocVerita checks each factual claim in that text against your documents — labeling it with one of five verdicts, along with an exact quote and page citation where relevant.
No. DocVerita only checks against the documents you personally upload. It has no access to, and makes no claims about, anything outside what you provide.
Every "Supported" or "Partially Supported" verdict comes with a verbatim, verified quote and page number from your actual document — we don't let the AI paraphrase or invent a quote.
Not on our servers. Document content, pasted text, extracted claims, and verdicts are processed only for your active session and are automatically erased after a period of inactivity. Your account information (email, plan, sign-in provider) is stored, since that's needed to run your account. The one exception is entirely under your own control: if you choose to download a Verdict Snapshot or an embedding-cache sidecar, that file is created and saved on your own device — we never receive or store a copy of it. See our Privacy Policy for full detail.
Not currently — those are the two supported sign-in methods.
You're signed in, but don't currently have an active plan (or your trial/subscription has lapsed). You should be taken to the plan selection screen automatically; if you believe this is showing in error while you do have an active plan, contact us.
PDF, Word (.doc and .docx), and plain text (.txt).
Large documents or documents with a lot of scanned pages (which need text recognition) can genuinely take over a minute to process. If you see a message like "Processing is taking longer than 90 seconds," this isn't necessarily an error — try again, or use a shorter excerpt / fewer files at once. If you're pasting a very large amount of text or checking a very large number of claims at once, you may see a message suggesting you split it into smaller sections — that's the fix.
Every new subscription starts with a 3-day trial for $3, on whichever plan you pick (Hobbyist, Professional, or Specialist) — you can switch plans during the trial with no extra charge. We never auto-charge you at the end: converting to a paid subscription requires you to explicitly click "Convert Now" (or "Resume" if you're revisiting a lapsed trial). Your $3 is credited toward your first month if you convert — you pay the difference (e.g. $7 for Hobbyist, $26 for Professional, $76 for Specialist), never the full price on top of the $3.
Nothing is charged, and nothing is deleted. Your account goes dormant — you keep your data, and the $3 credit stays available whenever you do decide to convert, with no need to sign up again. We show an in-app reminder as your trial nears its end so this doesn't catch you by surprise, but taking no action is always safe.
Yes, self-service, from the Account Help menu (available in both the extension and the web application). "Change Plan" — moving to a higher-priced plan takes effect immediately, prorated; moving to a lower-priced plan takes effect at the end of your current billing period. "Cancel Subscription" — stops future billing while keeping your account and its data; you keep access through the end of your current billing period, and can resume anytime before then. "Delete Account" — immediately stops billing and permanently deletes your account and its data in one step.
Self-service, from the Account Help menu (Account Help → "Delete Account"). This is immediate and permanent: it removes your account, billing/subscription records, and usage data, and immediately cancels any active subscription. If you only want to stop future billing and keep your account, use "Cancel Subscription" instead. See our Privacy Policy for full detail.
Email us at docverita@outlook.com — whether it's a question, a support request, or feedback and ideas for the product, we'd like to hear from you.